Privacy Policy

Last updated: March 29, 2026  |  杭州鹏莱贸易有限公司 (Hangzhou Penglai Trading Co., Ltd.)

This Privacy Policy describes how Hangzhou Penglai Trading Co., Ltd. ("Penglai Fabrics", "we", "us", or "our") collects, uses, and shares information about you when you visit our website www.penglaifabrics.com or contact us for business inquiries.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Company name, contact person name, email address, country, and phone number when you submit an inquiry form.
• Business Information: Fabric interests, order quantities, and other details you share in your inquiry message.
• Communications: Records of correspondence when you contact us via email or WhatsApp.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, pages visited, and time spent on pages. This is collected through standard web analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We use the information we collect to:

• Respond to your business inquiries and provide fabric samples or quotations
• Communicate with you about orders, products, and services
• Send you relevant product updates or promotional materials (only with your consent)
• Improve our website and understand how visitors use it
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website or conducting our business (e.g., email services, analytics providers), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These include:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Advertising Cookies: Used to deliver relevant advertisements via Google Ads.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Google Ads and Remarketing

We use Google Ads to promote our products and services. Google may use cookies to serve ads based on your prior visits to our website. You can opt out of personalized advertising by visiting Google Ads Settings or aboutads.info.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Business inquiry data is typically retained for up to 3 years.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to object to or restrict processing of your data
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details below.

8. International Data Transfers

As a China-based company serving global clients, your information may be transferred to and processed in China. We take appropriate measures to ensure your data is protected in accordance with applicable privacy laws.

9. Children's Privacy

Our website is intended for business-to-business (B2B) use only and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.